Towns in southeastern Connecticut experienced a 911 outage on Wednesday
Parts of southeastern Connecticut experienced a 911 outage on Wednesday, the Connecticut Department of Emergency Services and Public Protection, or DESPP, said.
If you were having an emergency in Ledyard, Stonington, Groton, or the Mashantucket Pequot Tribal Nation, and you call 911, you may have been routed to another department, according to DESPP.
All departments were back online around 3:20 p.m., DESPP said.
“Multiple agencies worked to ensure emergency calls were answered by rerouting them to unaffected [Public Safety Answering Points,]” DESPP wrote in a press release.
The outage was caused by a faulty router and was not cyber-related, according to DESPP.
If anyone has problems with reaching 911, they should contact the Network Control Center at 860-685-8525.
Multiple cities and towns worked to resolve the disruption, DESPP said.
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